Bristol and Bath Home Computers

Maybe but the 75% realise were not here to rip them off so will not hesitate in contacting us if the need arises, if you get a good deal or something for nothing do you not tell your friends?

"If you read our latest post it states that 75% of calls are fixed free of charge" maybe you should be running a charity that is not a business if you only get a profit from 25% of your customers.

yeah it's nice and friendly if you sleep with a pike and a club under your pillow. this game thrives on angry and rude people.

Thanks for your comment.

When a customer calls us we find out all that is required to know about the computer, we take all things into consideration, make, model, age etc, as a very experienced engineer I can often get an idea of what the problem is within a few minutes of talking to the customer, I will then give a number of likely scenarios that can cause the problem and an estimate on how much each option would cost to repair, if the worst possible scenario is acceptable we will visit the customer and rectify the problem, if they would like us to visit hoping it is the cheaper option and it is not it is not unreasonable to be paid for our time.

If you read our latest post it states that 75% of calls are fixed free of charge, this is because either we can talk them through it on the phone or that the cost of repair is more than the machine is worth.

Our rates are very reasonable, a third of the cost my employer charged for my services when I was working for the largest independent computer company in Europe and we always offer to put new customers on our low cost labour scheme.

I honestly see your point, but theres a bit of information you seem to be putting aside as a field engineer, computers and all similar computational devices are all repairable, but not all are worth repairing, now, are you in good faith going to charge for that service, after all it does cost you to be there to say that a replacement board and your time will cost 75% of a new unit, the company who offers the client a no fix no fee scenario stands a better chance of being called again over the 'steep bill guy' who had to prove everything could be fixed. Just my two cents, sorry, two pence.

omg this is just wat i needed as im doing an assignemnt for mi IT class on the antistatic procedure and no1 seems to have it

TY so much!

the toilet tissue and water worked great!

fine tips for maintenance

Sounds excellent - I will add this URL to my emails, over 12,000 :o)

Best regards, Lynda Kelley

I might admit, it is quite friendly if you join nice alliance at the beginning.

The best way to prevent dust from harming your computer is to keep it from getting in your computer in the first place. The filter cover you mention is called the ShopShield found at http://www.computerdust.com. The covers remain on your CPU and/or monitor 24/7, even while operating to help keep the majority of dust out. They are especially useful in very dusty environments, like wood shops and machine shops. Also available is a type-through universal keyboard cover. Very inexpensive and effective.
You make an interesting point about scratching the LCD screen with covers by repeatedly installing and removing them. This possible problem would be eliminated by leaving the cover on at all times, which would be possible with the ShopShield monitor cover.
Another point I would like to make is that although it may be best in some cases not to disturb dust inside a CPU, remember that some dust may contain moisture, chemicals or metallic elements, which could cause electrical shorts or corrosion.

New customers you can register on our blog and quote your blog ID and you will receive the payment yourself when booking a fault call, you will effectively be getting a £5 discount on your first call out.

These are some excellent points and advice to prevent further damage to your computer. I would like to add that there are a number of ways to prevent dust from entering the computer in the first place, like computer dust filters and computer covers - both temporary vinyl covers and ShopShield style dust bags that remain on the computer even while being used. On the more expensive side, a fan cooled computer cabinet or enclosure may be an option.