Bristol and Bath Home Computers - Latest comments

admin [Member] in response to: Whats this no fix no fee malarkey

admin [Member] — Sat, 17 Oct 2009 22:17:19 +0000

Maybe but the 75% realise were not here to rip them off so will not hesitate in contacting us if the need arises, if you get a good deal or something for nothing do you not tell your friends?

Paul [Visitor] in response to: Whats this no fix no fee malarkey

Paul [Visitor] — Sat, 17 Oct 2009 09:52:42 +0000

"If you read our latest post it states that 75% of calls are fixed free of charge" maybe you should be running a charity that is not a business if you only get a profit from 25% of your customers.

noko [Visitor] in response to: Travian online Game

noko [Visitor] — Wed, 17 Sep 2008 15:28:16 +0000

yeah it's nice and friendly if you sleep with a pike and a club under your pillow. this game thrives on angry and rude people.

admin [Member] in response to: Whats this no fix no fee malarkey

admin [Member] — Wed, 13 Aug 2008 12:03:09 +0000

Thanks for your comment.

When a customer calls us we find out all that is required to know about the computer, we take all things into consideration, make, model, age etc, as a very experienced engineer I can often get an idea of what the problem is within a few minutes of talking to the customer, I will then give a number of likely scenarios that can cause the problem and an estimate on how much each option would cost to repair, if the worst possible scenario is acceptable we will visit the customer and rectify the problem, if they would like us to visit hoping it is the cheaper option and it is not it is not unreasonable to be paid for our time.

If you read our latest post it states that 75% of calls are fixed free of charge, this is because either we can talk them through it on the phone or that the cost of repair is more than the machine is worth.

Our rates are very reasonable, a third of the cost my employer charged for my services when I was working for the largest independent computer company in Europe and we always offer to put new customers on our low cost labour scheme.

Leswards [Visitor] in response to: Whats this no fix no fee malarkey

Leswards [Visitor] — Wed, 13 Aug 2008 11:10:17 +0000

I honestly see your point, but theres a bit of information you seem to be putting aside as a field engineer, computers and all similar computational devices are all repairable, but not all are worth repairing, now, are you in good faith going to charge for that service, after all it does cost you to be there to say that a replacement board and your time will cost 75% of a new unit, the company who offers the client a no fix no fee scenario stands a better chance of being called again over the 'steep bill guy' who had to prove everything could be fixed. Just my two cents, sorry, two pence.

Boo [Visitor] in response to: Anti static precautions to be taken when working on personal computers

Boo [Visitor] — Tue, 03 Jun 2008 04:23:07 +0000

omg this is just wat i needed as im doing an assignemnt for mi IT class on the antistatic procedure and no1 seems to have it

TY so much!

silversnowcat [Visitor] in response to: How to clean LCD monitors

silversnowcat [Visitor] — Sat, 17 May 2008 22:30:47 +0000

the toilet tissue and water worked great!

shailesh [Visitor] in response to: Precautions when using notebook (laptops) computers

shailesh [Visitor] — Fri, 09 May 2008 10:42:56 +0000

fine tips for maintenance